Vishal Mega Mart — I am complaining about towel

Hello, last week i purchased a towel from your store situated in mohali 5 phase worth of rs 200. Quality of your towel is so poor that on first time usage its lil lil parts stayed on body and on face which felt so badly to look. Very sad to use this kind of worst quality of your product... I want refund or change it with good quality towel else i will never purchase anything from your store and suggest everyone about same. Looking for your reply as soon as possible.