Vishal Mega Mart — illegal charge for carry bag/shopping bag

Address:

#308, GHS-104B, Sector 20, Panchkula, Panchkula, Haryana, 134116

Today i.e. on 7.8.2018 i alongwith my wife Sonia visited your store at Sector 5 Panchkula and do some shopping over there. As i purchased 9-10 item so it was not possible to carry those in hands, and neither it was written/displayed in the store that one can carry his/her shopping bags so the person available on counter told me to you can get a carry bag for Rs. 12.50. When i objected to this and told him that its your store's duty either to provide me a free carry bag or atleast allow me to carry my bag inside the store. But he refused to entertain my genuine request and despite my complaint i have been charged Rs. 12.50 vide bill no.[protected] for carry bag which is illegal and unfair trade practice. so kindly refund me said amount with a promise to no to do this with any consumer.