Vishal Mega Mart — Loyalty points + offer didn't get

Address:

Jhajjar, Haryana, 124507

Hi
Every time i get an offer on my mobile from vishal mega mart and go to bahadurgarh branch of vishal mega mart, then each time i get back very disappointed. The head cashier narender kumar of this branch always denies the offer and says that its an company mistake that they have sended this offer.
I request you to take a serious action or if not then please remove my number from their records and to be very much honest i am dissatisfied from this branch and would take on other brands options otger than vishal mega mart. I have lots of message regarding offer but none were fulfilled. Moreover today i purchased items there but dint got any discount as per tgeir message, buy when i came back home tgeir message came that you have availed your offer. Below are the proofs.
My name~jagdish chander
Phone no.~[protected]