Vishal Mega Mart — misbehaving staff

Jyoti Mangi

Address:

Sirhind, Fatehgarh Sahib 140406

Today i visited vishal mega mart and at the entrance only they said to wash our hands with water and soap adopting the safety measures with respect to covid 19. When i went to wash my hands the pump bottle of soap had water in it rather than soap. Despite availablity of hand sanitizer they didn't give it to anyone. I complained about it and then the staff said, "mam app aur apke bete alag alag rahe." though the couple was standing next to that person was standing together. Not only this the products kept by them are expired. Moreover the products that are put in shelfs have accumulated the dirt and when said the staff they said mam we have no time to do so. And, they took a long time making us stand in the line for billing.

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Comments

Vishal Mega Mart

from Bengaluru, Karnataka

Dear Customer

Thank you for giving us an opportunity to assist you.

We (Vishal Mega Mart) as responsible organization have been following the guidelines of local authority and in the way we have installed soap and water tap at various store being it is believed that soaps are more effective in killing germs and we believe that non of a responsible citizen would have any complain with it.

Where as suggestion keep a considerable distance with your co-visitors are being appreciated by most of our frequent visitors and hardly anyone took it as offensive.

You would agree that even if an organization's doesn't ask to do so, we shall do it as our social responsibility.

Thanks and Regards
Customer Support - Vishal Mega Mart
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