Vishal Mega Mart — miss behaviour by staff

Address:

Pachanijhar, Kathiatoli Road, Kampur,, Nagaon, Assam, 782426

Dear sir,
Yesterday, i. E. 08/02/2020 visited your nagaon outlet to purchase some important house hold items. When we place our collected items in cash counter, the cash counter person keep aside half of our items. When we asked about it, he inform us it can't bill. My wife request him to arrange for it as some of item very essential for us that time. But we found his response very insensitive and he use filthy word to insult my wife as she are like a fool or illiterate person. If there is any issue, he may arrange for provide us correct one (Usealy done by other mart). Sir, we feel that he is very unhappy of our presence. He may leave your mart and join other establishment, but ruin your image in market by this kind of his behaviour. Actually we like to visit vishal mega mart as a choice place. But this kind of behaviour discourage/ rethink to visit again your mart. So as a well wisher of your mart, i feel need to improve you service and take a stern action and make an example.
Regards
C s bezbaruah
M/no [protected]