Address: | Jaipur, Rajasthan, 302023 |
This is in regard to my visit to vishal on 10/08/2017.. I went to the vidhyadhar branch to buy some cloths and other stuff. When i was going to the household section by ramp, my top got stuck to the damaged rack placed there which not only torn my top but also caused injury on my hand.
The loss and the injury was caused in the premises of vishal and when immediately i went to the customer care section i was told that they can't do anything and asked me to write a mail. Why such people are sitting at the desk when they dont even know how to answer.
Such open racks may cause more damage to the customers and children's.
I am attaching the pictures of the broken rack and the toned top
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Please accept our sincere apology for inconvenience caused to you at our store.
We would like to inform you that your feedback related to Racks & Aisle has been taken into positive way and you will notice the change in our store.
Concern department has been notified to make required arrangement to avoid similar incidents in future.
Thanks and Regards
Vishal Mega Mart - Customer Support
[protected]@vishalwholesale.co.in
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