Vishal Mega Mart — Non exchange of item

Address:

Nangla seekhu, meerut

As we are aware that dur to covid 19, lockdown are imposed in many areas including meerut,
I brought an item 'Driftwood men trouser straight khakhi 34' worth 499 including other items, on 29 April 2021
But trail room was not available at the store,
After I brought the trouser, some mishappening went with me, due to that I was not able to exchange the item,
And I go for exchange on 15 May 2021
But store person refuse, and say 15 days are over, we cannot change,
Is there any solution,