Vishal Mega Mart — payment not yet received

Address:

vishal megamart, vikaspuri, West Delhi, Delhi

I am one of your aggrieved, disheartened and frustated customer. Despite repeated follow up and request to treat my complaint no action has yet been taken on same.

"i purchased 2 lower and 2 hanky on 13.06.2019 from vishal megamart, vikaspuri. We made payment from our card & subsequent to deduction of said amt. From my a/c. Your executive said payment is not yet received by them. We waited for an hour, he assured that balance will be refunded back to our card, and made us pay in cash for the purchase made. He even got this in wrrting to us. It has been more than 1.5 month, no amt. Has been remitted from your end."

Treat it as urgent and take necessary remedial action, else beside loosing your customer, it will tarnish your image. Your inaction has frustated me and if no suitable action is taken within next 10days, be ready to face legal action

Keshav
Contact details - [protected]