Vishal Mega Mart — pressure cooker & store manager behavior

Address:

Navanagar hubli, Dharwad, Karnataka, 580025

Dear sir,
I am an central govt officer & regular customer of Vishal Mart. The previous experience was very bad with your Hubli store.
I.e June 9th I purchased one pressure cooker o[censored]r own brand from Hubli store and very next day it z found defect. I visited and the defective was repaired instead of replacement. But after next use the defect occurred again I visited same repair did.
But the iteam is again found not working means un safety and defect so today I visited & requested for replace or change to another brand product.
The manager spoken very unparliamentery and telling to go to consumer forum with warranty terms and conditions.
So this is found very bad experience to shop with such a good brand. And how the manager u people recruited and trained in such competition market.
Kindly provide good post sales service to customer to maintain long run business in market
Manjunath N M
[protected]
Hubli