Vishal Mega Mart — product missing

Address:

North Tripura, Tripura, 799250

On[protected] i bought few items from vishal, dharmanagar but after coming back home i found out one of my item, fog deo is missing in my bag. The same thing also hapoened with one earlier also. This time when i went to vishal they refured to return my item saying its my fault. I asked them to check with cc tv footage which they not agreed.
They are very unprofessional and billing guys r cheap here who are always making fraud with customers.