Vishal Mega Mart — redemption of gift voucher
I am surender singh, i have purchase some products on 05 feb 2018 from your uttam nagar store. The total bill was below rs 300/-, your sales man advise that to buy more items so that your bill can be more than rs 3000/- and you get a gift voucher of rs 500/-. Than i have advised to buy 04 led bulbs together to become your bill more then rs 3000/-. I have done it for rs 3056/- and i have provided a gift voucher of rs 500/- saying that you will get discount on next purchase. Today (26 march 2018) i went to buy some garments, at the time of billing your sales man say that you can only redeem this voucher on rs 2000/- or more.
2. It was not inform by any of your staff during handover of this gift voucher to me, neither inform nor display at any where in the store that it will be applicable on purchase of rs 2000/-. This gift voucher was club with staple to the bill only. The term and condition was not inform by any of your staff during handover of this gift voucher.
3. Now i am inform that it is written on reverse side that you can redeem it on rs 2000/- purchase only.
4. Now as a customer first of all how i have to buy every month more than rs2000/- on garments, secondly if this condition was inform earlier than why should i have to buy more then rs 3000/-, because i am not in a position to spend more than rs 3000/- on every month on purchase of garments.
5. It is requested to redeem this voucher on purchase of low amount bill to avoid harassment of a customer.in future such terms and conditions be inform to customer or display these specific condition before given to customer.
6. As help to customer give me fruitful response otherwise i will go to consumer court by giving proper evidence of such type cheating with customer by vishal mega mart.
7. I was having faith in vishal mega mart since long time as i always buy my need from your store.
8. Think positive and response.
Waiting for reply
Was this information helpful?