Vishal Mega Mart — regarding behaviour of guard inder pal

Todya, first time i went to vishal mega mart, nangloi store,. I bought items amount 2548/- and also bought bag cost 8/-. When i reached at gate, i see guard inder pal, check bought items in very bad manner like scrap collect.
I say him donot make this kind of practice, but he say i have no time, and his behaviour very irritating and manner less. After that he say i donot check your items, you go cash counter and take stamp on this bag.
Than i go to manager chamber but manager on lunch, one other person listen my problem and make call to gaurd two time i feel that that gaurd is not respond properly to that person. Than he say you go heck items sir, now gaurd check items properly. When i reach again checking gate, he make argument with me and i not check your items, than other gaurd on duty he say, sir i checked my items.
I also make compliant in compliant book of store. This kind activity of gaurd inder pal damage your bussiness and godwill, becouse in future i donot make any purchase at your store.
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Nov 03, 2017
Abhishek Dhingra's response
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Sir me ne dresses purchase kar he ll thi aapke manager ne batamiji se mana kar dia my no is [protected] and I m ur regular customer
Dear Customer

We appreciate that you brought this to our notice.

At Vishal Megamart we keep the customers at the focus of all activities. We understand that there has been some reason where you have not had a good experience. We are taking this with the store and higher authorities immediately and getting this addressed.

Please allow us another chance to service you again. Hope we will be able to measure up to your expectation.

Thanks and Regards
Vishal Megamart - Customer Support
[protected]@vishalwholesale.co.in
[protected]

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