Vishal Mega Mart — Staff not cooperating

Address:

H no 134, Shiv Shakti vatika colony barnala

Vishal mega Mart Sangrur staff is non cooperative.when they were asked to start AC, they said we don't have company approval. the weather is hot and humid and the building is not properly ventilated.
Either staff or company or both of you are not taking care of the customer.
Resolve this issue immediately othervise I will take up the matter with the concerned ministry of govt of India