Vishal Mega Mart — taken double payment by phone pay and credit card

Address:

G-10/5, Satabdi Enclave, Sector-49, Noida, Gautam Buddh Nagar, Uttar Pradesh, 201304

I have made purchase on 29 september 2019 you sector - 77 vishal mega. First staff have taken payment by phone pay for rs. 1821.00. Bill not generated on printer and they told me payment is not successful but the amount is deducted from my account. They told me you pay by credit card if it is double payment that will be refunded to me and i made the payment by credit card. I contacted thrice to the staff for refund by they is no response till date.

Please take necessary action to refund me rs. 1821.00. Transaction id of phone pay is n190929125903211895350.