Vishal Mega Mart — tandem gas stove combo

Address:

160047

I purchased tandem gas stove combo from vishal mega mart on 18 nov 2017.. During their offer period, they were assuring that they will provide the service under the warranty period.. Started using it in month of march.. After the use of gas stove (Nearly 1 month) i found defect in the piece as knob of gas stove was not working properly as due to use it get inflamed due to heat and also gas was getting leaked.. I called the customer service ([protected]).. I had conversation with them and they registered the complaint and told me that they will send the person within 4 days so i waited but person reached here after 1 week (Such a long period) with no proper equipment and delayed for repair excusing that he is not having material and will come back again with proper material.. After that he came with material but after his service, gas started again leaking. I tried the customer care again but not getting satisfactory reply... Now i am using my old gas stove..

In tandem gas stove combo, it includes pressure cooker, mixer, non stick utensils, gas stove.. Also i am experiencing problem in non stick utensils as there is no uniform heat separation and also teflon layer is getting out of it.. Mixer is also started giving problem..

My bill no is 329/[protected]
Session no and date - : 1/18-nov-2017
Time-: 18:32:47