Vishal Mega Mart — Thefting my luggage from security counter

Address:Kota, Rajasthan, 324007

I have submit my bag on counter before entry in the vishal mega mart kota under guidance of security persons they give me token for bag deposite. But after purchasing and payment when i go for receive my bag on entry exit counter i saw my bag but inside the bag my umbrella is missing. I ask to security but they did not give me satisfy answer, i ask to custpmer support but they did not give me satisfactory. Pls solve my problem to sercure any baggage. And who is the responsible for it.
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    +91 11 3001 7604
    Vishal Mega Mart Address
    Plot No 184, Platinum Tower, 5th Floor, Udyog Vihar, Phase I, Gurgaon, Haryana, India - 122016
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