Vishal Mega Mart — Towel poor quality

Address:

karimnagar

Dear Sir,
Good morning!!!
Greetings of the day!!!
I am very disappointed in my bad experience in your Vishal Mall in the city of Karimnagar. I am a regular customer of your VIshal Mart. I purchased Indore city also. l purchased some cloth items unfortunately, one both towel quality is not good I went to your store I would exchange it but the Mall Manager was denied.. his behavior is not acceptable and he said that we cannot give exchange. I told that I am your regular customer I want to be exchange I don't want new towel or money just I want to be towel exchange it... but mall manager spoke to me we should not take your towel rather it not exchange . I am very upset and I am given to him.. I leave the towel in your Mall..
This is my feedback about your Mall Staff behavior and what I feel it...
I never expect such experience in your mall,

with Regards,
T.Srinivas Rao,