Vishal Mega Mart — Unprofessional behaviour of the Assistant Store Manager

Address:

Victoria Street Nakkhas

Hello Team
This mail is regarding an inconvenience that I recently witnessed at Vishal Mega Mart near Chowk Pata Nala nakhas. As usual I was buying stuff from Vishal Mega Mart Patanala branch of Lucknow where the usual timing for running the store is up till 10 p.m. however at 9:30 only the assistant store manager Ajit Yadav started asking me to get the billing done as soon as possible because they are closing the store since I thought of cooperating with him I went out of the store to take bag from my vehicle immediately after after taking the bag as I returned to the store I wasn't allowed to enter in the store to take my Merchandise which which I had purchased the assistant store manager Ajit Yadav not only stopped me on the Gate from entering the store but also misbehaved with me and used foul language against me when I insisted that I am here just to make the final billing and take my stuff he started arguing with me. Customer is regarded as the king of the market specially when you are working in the field of providing goods and services however this kind of behaviour by the employee of Vishal Mega Mart is highly unacceptable and insulting . Being a customer I have the right to make a formal complaint in the consumer forum as well as I will also ask my relatives and friends not to visit the store as it is my locality. The staff at such a reputed franchise must treat the customer in a very humbled and welcoming manner however this kind of offensive behaviour by assistant store manager Mr Ajit Yadav is highly infuriating and unacceptable. I am not only willing to make a registered complain against you but also to give a proper Feedback regarding this kind of mean treatment done by your employee. Also I assure you that you have lost a valuable customer for life.
Thanks and regards
Moazzam Ashfaq
Bill No.[protected]