Vishal Mega Mart — Very poor team services @ mangal city vishal mega mart store | |||
There is nothing for guest satisfaction and guest services. Me rakesh vishvkarma, visted to your vishal mega mart store at managal city indore @ arround 10:02pm on 01st of aug'16 for purchasing some food items and snakes. As per displayed your store timings is till 10pm only but we requested to the guard at entrance door for taking some snacks and food items in just 2 min. But they denied for entry and when we again requested to your team members some one came to me and with very bad communication or poor words he denied for entry after 10pm. We know very well what is customer services. And entry time will decreased with 01 or 02 hrs at the time of festival season. So why you can not allow to entry in store to customers for only 5 min more than closing time. This was example of vishal mega mart customers services. We will never visiting the vishal mega mart store in future. Was this information helpful? | |||
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+91 11 3001 7604
Plot No 184, Platinum Tower, 5th Floor, Udyog Vihar, Phase I, Gurgaon, Haryana, India - 122016
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