Vishal Mega Mart — Vishal mart dehradun cashier complaint

Address:

Dehradun, Uttarakhand, 248001

Dear sir,
i did purchases of 5000 rs few articles were given back by counter as the codes did not show there after the bill came to about 4558 rs .upon asking the cashier about any scheme he denied about any scheme .i asked this specifically before the bill was punched and generated .
after leaving the counter at the gate i asked the person who checks the bill if there was any offer .he iformed that there was a press worth 500 rs upon purchases of 5000 rs .
i asked him if i could buy more goods worth 500 rs so that i can avail the offer or at least talk to the manager but he said its late and the store is closing and manager is not there .
upon calling the manager today he said he did not know if i was lying
or the cashier was lying .
my bill no is 036 /[protected].counter no 21 date 26 march 2016, time-21:30:28. session no and date 1/26-ar-2016. cashier no[protected]/93457. amount paid 5000 rs .
net due -4558 promo dis given was 211 vat was 337 cash returned 441/-
i want to add that i asked the sales man there to get me one piece of water bottle they said madam we cannot go to secod floor its not our duty you have to go yourself and i had to rush with my 2 yr old child carrying him all the way up to 2nd floor .
which the store manager can see in his camera .
kindly take prompt action i feel cheated .
regards
Advocate Uttara Bansal
Chamber Nu 20
Dehradun Court