Vishal Mega Mart — vm refused to exchange defective product.

Address:

Om vihar phase 1A uttam nagar west Delhi, New Delhi, Delhi, 110059

I bought one article from karol bagh vm. It was defective and when i went my near vm store at uttam nagar they refused and behaved very roughly by their manager. It was clearly mentioned in tc at back of bill that can be exchanged at any vm store in 14 days. But they refused to do so. They are cheating customers. Disappointed much.
Bill no[protected]. Date of purchase 8/7/2019.