Vision Express — Disappointed by the service

Address:

Dehradun

Dear Team,

I bought 2 spectacles from Vision Express Dehradun and I am really unhappy with that as both of them are so discomforting. This was my 1st service and I am so disappointed by it. I am international student, so can’t come to fix it up. I went to show them in Vision Express UK but they say that if they will tight it more then I will get break. I specifically mentioned to the team that I want the best and comfortable spectacles as I am moving abroad, so can’t come again. Initially the spectacles took so much time to come after I ordered because of some issues which I am already unclear about. So, overall I am regretting by taking service and actually I am so far that I couldn’t even come and complain for it in the store. But please see how can I get help
being a student it’s very hard for me now to manage with these specks.

I am showing it’s fitting to you by attaching its image and the other one is uncomfortable too as it hurts my ears and I Vision express in UK have already tried their best to fix it. Looking forward to hearing from you.

Regards,
Mannat
Contact info: [protected]