Vision Express — Glass curvature is wrong and frame got loose and causing damage to my eye .

sundeep.gupta08

from Panaji, Goa

Address:

411018

I bought the glasses for Rs 3000 with frame 2 months before..within 2 months the glass curvature got changed and my frame got loose from grooves where glasses gets fit and curvature got changed. They are playing with your eyes with wrong glasses plus their curvature is also not correct and my eyes are paining like anything.Doctor told me that your eye might get damaged because of this. I am gonna write a complain to their heads . They are taking your money plus they are playing with your eyes...please stop buying anything from this Vision store. Also they are big fraud, i went to them and they took 10 days to return my glass and didn't even fix and lied to me that glasses has been changed. I hardly get time from office, so I am gonna anyway spend money with other pair of glass and will make sure I will complain to all.

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Vision Express customer support has been notified about the posted complaint.

Jul 16, 2017

koolpratibha08's response Replace my spectacles...they r in warranty

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Comments

koolpratibha08

from Ahmedabad, Gujarat

Not able to replace my frame in warranty...due to losing my invoice detail.. This iz very bad on part of vision express...becoz my spec iz
in warranty bt still I cant replace it...I am a regular customer of vision express...and such type of behaviour was not expected from such reputed company...