Vision Express — Incorrect Power Diagnosis and no refund of money

Address:	Bangalore, Karnataka, 560098
Website:	www.visionexpress.in

Sent this mail to Vision Express but no response from the fraud company: I got my eye checked at RR nagar store, Bangalore and the number given by so called eye tester and even got the glasses and frame from Vision Express. Post usage of recommended number for some days, I was having severe head ache. I then got my eye tested at 2 other shops other than VE and found that the number recommended by the eye testing was high. I got new pairs of spec's from diff shop as VE was no more reliable. Post usage of new specs I did not find any trouble. When I approached VE RR nagar I asked for immediate refund of my hard earned money. The store manager is adamant of not refunding my money despite multiple follow ups as he is proposing purchase of same amt goods from VE. I do not trust in any of the VE products as my experience was very bad.. I have been sharing my VE pathetic experience with friends/colleagues/multiple people[in thousands] over face to face talks, phone and e-mails and ensuring that they do not purchase any goods from VE. Still the Manager [I dnt knw name] and Mr. Ratan [ I do not know who the hell he is] is adamant to refund my money. This is the last chance I am giving to VE else there are many more ways to damage your so called reputation. If I do not get response within 24 hrs, I have all plans to write on your social media, file a legal compliant if not refunded with money within next week. Please note I will demand huge compensation for the mental agony, stress and the loss of work[absenteeism] that I underwent while I was having severe headache when used the VE specs. I do not want to spoil reputation of big org due to one incident. Hope you act fast and prevent me from carrying an image that the whole company is sitting to make money and are least bothered about Customer Satisfaction. Inv No : 001492 dated 07/06/2015