Ridiculous service !
The cyclone Taukte hit the Ahmedabad city on the 18th of May 2021. Today the date is 7th of June 2021. It's been nearly 20 days and this cyclone has only affected these ###. Incapable of running a company and providing services to the CUSTOMERs this company has not been able to fix a fibre issue for more than 20 days.
Charging full money in advance with such a pathetic service, these are big time thieves and liars who have eaten the CUSTOMER's money and sitting on it for the longest time, they don't even provide a refund not solve the problem.
I would not at all recommend the services of this company as the Wi-Fi connection stays disconnected for 3-4 weeks at a stretch. it's already been 3 weeks and they have not been able to resolve the issue I have been calling them every second day to make sure the connection and they have been always promising to repair the connection in another 2-3 days and other 3 weeks.
The CUSTOMER care staff has been taught to 3 lines to say to the CUSTOMER repeatedly. Neither are they able to resolve the issue nor do they share the contact details of their manager nor of the owners. they just leave you helpless after you have paid the full amount of the membership. They just sit on the CUSTOMER's money without providing service to them and torturing continuously with the disconnected Wi-Fi and the CUSTOMER has to keep calling them to get it fixed. Was this information helpful? | 
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