Vision SmartLink Networking Pvt. Ltd. Customer Care
Vision SmartLink Networking Pvt. Ltd.
Customer satisfaction rating: 0%

Vision SmartLink Networking Pvt. Ltd. Customer Care

Vision SmartLink Networking Pvt. Ltd.

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Address
504, Indraprastha Corporate, Anandnagar Road, Prahlad Nagar
Ahmedabad
Ahmedabad District
Gujarat
India - 380015
Landmarks:Opp. Shell Patrol Pump

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
0%
Complaints
6
Pending
0
Resolved
0
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Vision SmartLink Networking Pvt. Ltd. Complaints & Reviews

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Vision Smartlink Networking Pvt. Ltd. — not proper speed as per plan and not stable connection

 Devanshu Jain Mehta on Jun 20, 2018
Sometimes it shows no internet connection... And sometimes speed is below 128 kbps... Registered complain to company but they keep saying sir from us speed is up plz check your router... The salesman who attended me at the time of connection stop answering my call and not even a single person visited. I was going for gtpl connection but they force us to be with them....
Complaint comments  Read comments Complaint category Internet Services

Vision Smartlink Networking Pvt. Ltd. — refund

 Nimesh Priyankar on Jun 6, 2018
I have been using broadband services since last 5 months which is really very pathetic.
Now, i am going to move my office from prahlad nager to motera. I had called to customer care and to move my connection to new office. They said, our service is not available there. I said, okay, refund my rest money for my existing plan. They refused for refund my.

Never ever go with vision smarlink...
Complaint comments  Read comments Complaint category Broadband

Vision Smartlink Networking Pvt. Ltd. — not getting proper speed as per plan

 vijay_acusion on Jun 5, 2018
I have paid 9999/- for 100 mbps unlimited plan on 22-may-2018 but i still got max 12 mbps speed and they do not understand my problem and i am tired calling them and they do not response properly.

According to their customer support, they have informed that any type of internet related issue will be solved within next 48 to 72 working hours.

Still i need to remind them each day about the issue, but still they are not providing the proper solution....
Complaint comments  Read comments Complaint category Internet Services

Vision Smartlink Networking Pvt. Ltd — service stopped - not giving refund

 nrv93 on Mar 20, 2018
I've given application for the connection shifting since 10 days there is no response to my application. Hence, I want a refund for my remaining period (months). but they said we do not provide a refund. I've contacted the customer care many times but everyone gives the same answer that, your connection will start tomorrow. They are not serious about customer's complaints at all....
Complaint comments  Read comments Complaint category Broadband

Vision SmartLink — poor wifi & poor services provided

 mariyaraja16 on Aug 8, 2017
I am mariya raja, customer is is vt_tasnim

I and my family members are highly disappointed by the wifi services provided by vision smart link. We have 10mbps data plan for 365 days, and trust me it does not even give 5mbps speed.in addition there servers are often disconnected on daily basis. They keep us waiting for hours and even days in some cases to resolve our technical issues,

When we call to there customer care, they keep telling us to wait for an hour or so, or a false promise of sending their technicians.

Talking about today's case, i made...
Complaint comments  Read comments Complaint category Broadband

Vision SmartLink — Poor service + bad behaviour + not refunding my money

 jimitshah15 on Mar 10, 2017
Dear Sir, greetings!

I am Jimit Shah from Ahmedabad.

My Customer id is :jimitshah

I bought connection from Vision smart link's employee Sanjay Dwiwedi, on 9th Feb 2017, Thursday with following commitment :

1. Connection would start before 11th Feb 2017, Saturday anyhow.
2. If I am not satisfied with service/connection/speed then company will refund my amount by deduct no.of days used.

On above two condition only I was agreed to purchase this connection.

None of them were satisfied however. First of...
Complaint comments  Read comments Complaint category Broadband

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Vision SmartLink
Poor service + bad behaviour + not refunding my money
Vision SmartLink
poor wifi & poor services provided
Vision Smartlink Networking Pvt. Ltd
service stopped - not giving refund
Vision Smartlink Networking Pvt. Ltd.
not getting proper speed as per plan