Vision SmartLink Networking Pvt. Ltd. Customer Care
Vision SmartLink Networking Pvt. Ltd.
Customer satisfaction rating: 0%

Vision SmartLink Networking Pvt. Ltd. Customer Care

Vision SmartLink Networking Pvt. Ltd.

Facebook
Address
504, Indraprastha Corporate, Anandnagar Road, Prahlad Nagar
Ahmedabad
Ahmedabad District
Gujarat
India - 380015
Landmarks:Opp. Shell Patrol Pump

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
0
down
2

Customer satisfaction rating
0%
Complaints
8
Pending
0
Resolved
0
Alert
Oops! We're trying to establish a communication with the Vision SmartLink Networking Pvt. Ltd., but apparently they're not interested in resolving complaints

Vision SmartLink Networking Pvt. Ltd. Complaints & Reviews

Sort by:

Vision Smartlink Networking Pvt. Ltd. — terrible service. broadband disconnects for hours every 3-4 days

 Varun Mashru on Dec 5, 2018
This company has the worst service and maintenance i've ever seen. Broadband connection disconnects almost every 3 days consistently. There is written proof of the complaints i've made since the last 2-3 months. The issue outline further has triggered me to file this complaint.

These people install a connection hub called the onu inside people's house. That customer lives near my house. Due to some reason he is also very frustrated with vision smartlink's service and has decided to power down the hub causing everyone else connected to the hub to be disconnected. I'm one of those...
Complaint comments  Read comments Complaint category Broadband

Vision Smartlink Networking Pvt. Ltd. — internet connection not stable

 Anuragmansingka on Oct 24, 2018
Well my i’d is th_natraj & i m from ahmedabad. It is very disgusting to see that there is continous problem in the internet, it is been going on more than 15 days, well they say always we r working & it will be alright by the time but it is not. Well i feel like my money is wasted, every now & then i hv to call them, get connected through any desk, they say yes it’s a problem but then no solution till now. Now it’s almost 20 days i m suffering don’t knw wht to do? They keep saying it’s been done then sometimes they say they will fix it again but as a customer i am getting piss off. Ucan’t...
Complaint comments  Read comments Complaint category Broadband

Vision Smartlink Networking Pvt. Ltd. — not proper speed as per plan and not stable connection

 Devanshu Jain Mehta on Jun 20, 2018
Sometimes it shows no internet connection... And sometimes speed is below 128 kbps... Registered complain to company but they keep saying sir from us speed is up plz check your router... The salesman who attended me at the time of connection stop answering my call and not even a single person visited. I was going for gtpl connection but they force us to be with them....
Complaint comments  Read comments Complaint category Internet Services

Vision Smartlink Networking Pvt. Ltd. — refund

 Nimesh Priyankar on Jun 6, 2018
I have been using broadband services since last 5 months which is really very pathetic.
Now, i am going to move my office from prahlad nager to motera. I had called to customer care and to move my connection to new office. They said, our service is not available there. I said, okay, refund my rest money for my existing plan. They refused for refund my.

Never ever go with vision smarlink...
Complaint comments  Read comments Complaint category Broadband

Vision Smartlink Networking Pvt. Ltd. — not getting proper speed as per plan

 vijay_acusion on Jun 5, 2018
I have paid 9999/- for 100 mbps unlimited plan on 22-may-2018 but i still got max 12 mbps speed and they do not understand my problem and i am tired calling them and they do not response properly.

According to their customer support, they have informed that any type of internet related issue will be solved within next 48 to 72 working hours.

Still i need to remind them each day about the issue, but still they are not providing the proper solution....
Complaint comments  Read comments Complaint category Internet Services

Vision Smartlink Networking Pvt. Ltd — service stopped - not giving refund

 nrv93 on Mar 20, 2018
I've given application for the connection shifting since 10 days there is no response to my application. Hence, I want a refund for my remaining period (months). but they said we do not provide a refund. I've contacted the customer care many times but everyone gives the same answer that, your connection will start tomorrow. They are not serious about customer's complaints at all....
Complaint comments  Read comments Complaint category Broadband

Vision SmartLink — poor wifi & poor services provided

 mariyaraja16 on Aug 8, 2017
I am mariya raja, customer is is vt_tasnim

I and my family members are highly disappointed by the wifi services provided by vision smart link. We have 10mbps data plan for 365 days, and trust me it does not even give 5mbps speed.in addition there servers are often disconnected on daily basis. They keep us waiting for hours and even days in some cases to resolve our technical issues,

When we call to there customer care, they keep telling us to wait for an hour or so, or a false promise of sending their technicians.

Talking about today's case, i made...
Complaint comments  Read comments Complaint category Broadband

Vision SmartLink — Poor service + bad behaviour + not refunding my money

 jimitshah15 on Mar 10, 2017
Dear Sir, greetings!

I am Jimit Shah from Ahmedabad.

My Customer id is :jimitshah

I bought connection from Vision smart link's employee Sanjay Dwiwedi, on 9th Feb 2017, Thursday with following commitment :

1. Connection would start before 11th Feb 2017, Saturday anyhow.
2. If I am not satisfied with service/connection/speed then company will refund my amount by deduct no.of days used.

On above two condition only I was agreed to purchase this connection.

None of them were satisfied however. First of...
Complaint comments  Read comments Complaint category Broadband

Recently Discussed

Vision SmartLink
Poor service + bad behaviour + not refunding my money
Vision SmartLink
poor wifi & poor services provided
Vision Smartlink Networking Pvt. Ltd
service stopped - not giving refund
Vision Smartlink Networking Pvt. Ltd.
not getting proper speed as per plan