Vision Smartlink Networking Pvt. Ltd. — vision smartlink networking pvt. ltd. not refunding money/ extending the existing plan
S
swetang tripathi
Address:
208 abhishree adroit, Mansi Circle ahmedabad 380015, 380015
Worst ever... Their arguments are ridiculous on not providing their services on point. They are off half of the months. If we ask why they said we were changing the cable and update their server etc... Since 15days to provide the "best service" to our customers.. If we say okay can you extend the validity.. Because that's your problem then they said.. First said yes.. But when the time came to extend the service the said no.. We can't do that but if you take one year plan then will give you extra months free.. They have thrown the same plan which is we have talked about before the extending matter.. I have said them this is the same plan.. You are not extending anything or not compensating in anyway. So they said we are giving you... These months free i said you are not it's the same as before... After 2, 3 days they came up with new argument saying that was just sales team target to gain the customers.. We can't give you that plan.. And all those ridiculous argument which are not on point. Lastly i said.. Any way just write a mail saying that if your internet is off for more than 24 hours then will extend your internet plane within the existing plan.. Till now they didn't call me back.. They just want money they don't care about customers and their needs..
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