Vision Star — motorola one action (denim blue, 128 gb)

Website:

www.flipkart.com

Ordered device from flipkart on oct 4th, received on 13th oct. Product defective, wifi stops working, rebooted, applied updates... Issue still persists. Requested return, flipkart not communicating after calling about 10 times, technician visit scheduled, technician inspected found the issue, said he will approve for replacement. Next day flipkart informs, return request cancelled due to seller. Technician gave a false update. Starting the process again. Stuck between flipkart and seller. It seems flipkart is protecting the seller rather than the buyer's. So much for a 'hassle free returns'.