Visvesvaraya Technological University — Amount deducted but transaction status shows failure

Visvesvaraya Technological University — Amount deducted but transaction status shows failure

M Mihika Nayak Sep 20, 2021

Dear Sir, I had paid an amount of 1400/- towards the issuing of official transcripts from VTU on 20/09/2021 at 10:40 am through Google pay. The amount has been deducted from my source account but the SBI collect page shows the transaction status as 'failed'. Kindly resolve this issue and refund the money. Thank you. Reference no.: DUG9502691 Date: 20/09/2021 +2 photos Was this information helpful? No (0) Yes (0)
Visvesvaraya Technological University customer support has been notified about the posted complaint.
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Mihika Nayak

Sep 20, 2021

Dear Sir,
Since the transaction status showed failure, I made the payment once again through my card and it was successful. But when I checked the status of my first payment, it has shown successful now. So I have paid twice for the same documents. I kindly request you to go ahead with the refund of the first transaction.