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Visvesvaraya Technological University Complaints & Reviews

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Updated: Feb 3, 2026
Complaints 1149
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So far, so good. Visvesvaraya Technological University is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Visvesvaraya Technological University will keep up the work and continue to help more customers with their concerns even better 🤝
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Visvesvaraya Technological University reviews & complaints page 32

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N
Neethu91
Aug 11, 2022
Resolved
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EDDTS Portal service oTP not received

Website: eddts.vtu.ac.in/.

Iam trying to use the Portal services ..for my immigration process using the website https://eddts.vtu.ac.in/.
Iam unable to Login since i dint get the OTP while trying to verify my mobile number. i have tried to verify on[protected]. Kindly help with the process details. Quick solutions will be helpful.
please use this email id to contact.
email:[protected]@gmail.com
USN:4AL09CS037...
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Mohammed Sabauddin
Aug 10, 2022
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Address: Belgaum, Karnataka

Hello,
I am Mohammed Sabauddin an Alumni of VTU, Belgaum with University registration number (USN): 3VC07CV403, passed my B.E (civil Engg) in the year 2010.
Now I would like to apply for Transcript and document attestation from the university, but the university has changed the method of receiving the application for the same and now I need to sign up to have access to these facilities. While I am trying to sign up, it is asking to register mobile no with the OTP they sent, Unfortunately, I am not receiving OTP and stuck in this process. Apart from this, they does not have any complain issue email or contact numbers.

Please help me to get registration done at the earliest.
Visvesvaraya Technological University customer support has been notified about the posted complaint.
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    L
    Lakshith Reddy
    from Bengaluru, Karnataka
    Aug 9, 2022
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    I registered with the eddts portal but did not get OTP to verify my mobile number. Now when I try to sign up again, it says the user is already registered. I request you to kindly send the OTP soon or reply with an alternative solution as I am in an urgent need of transcript.
    Visvesvaraya Technological University customer support has been notified about the posted complaint.
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      S
      sriaasuri
      Aug 9, 2022
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      Website: eddts.vtu.ac.in

      I registered for the eddts portal but didn't get OTP to verify my phone number.
      So that I'm unable to access eddts portal to apply transcripts. It is so urgent for me to get my migration certificate to submit it to other University
      I want you to resend the OTP or user details through SMS or e-mail.
      USN:1ME05CS047
      Name Srikanth. M. Aasuri
      Phone Number:- [protected]
      Visvesvaraya Technological University customer support has been notified about the posted complaint.
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        Z
        Zeeshan10045
        Aug 8, 2022
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        Resolved

        I registered for the eddts portal but didn't get OTP to verify my phone number.
        Now when I try to sign up again, it says the user is already registered.
        These transcripts are required for my future education.
        I want you to resend the OTP or user details through SMS or e-mail.

        USN:1CR11IS406
        Aug 8, 2022
        Complaint marked as Resolved 
        Send an email with phone no and usn, they ll reply in a hour.
        Visvesvaraya Technological University customer support has been notified about the posted complaint.
        View replies
        Where can I find email to send usn and phno for this issue to vtu??
        Reply
        Call [protected]
        Reply
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          R
          Ramesh.gs
          from Bengaluru, Karnataka
          Aug 7, 2022
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          I registered for the eddts portal but didn't get OTP to verify my phone number.
          So that I'm unable to access eddts portal to apply transcripts. It is so urgent for me to get my migration certificate to submit it to my Employer.
          I want you to resend the OTP or user details through SMS or e-mail.
          USN:1DT17ME445
          Name:Ramesh s
          Visvesvaraya Technological University customer support has been notified about the posted complaint.
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            R
            Ramesh.gs
            from Bengaluru, Karnataka
            Aug 7, 2022
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            I registered for the eddts portal but didn't get OTP to verify my phone number.
            So that I'm unable to access eddts portal to apply transcripts. It is so urgent for me to get my migration certificate to submit it to my Employers.
            I want you to resend the OTP or user details through SMS or e-mail.
            USN: 1DT17ME445
            Name: Ramesh S
            Visvesvaraya Technological University customer support has been notified about the posted complaint.
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              N
              NairDevi
              from Mysore, Karnataka
              Aug 6, 2022
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              I registered for the eddts portal but didn't get OTP to verify my phone number.
              Now when I try to sign up again, it says the user is already registered.
              These transcripts are required for my future education and for WES evaluation.
              I want you to resend the OTP or user details through SMS or e-mail.

              USN -- 4GW14EE015
              Mobile -- [protected]
              email -- [protected]@gmail.com

              Please treat this as a priority and provide me the password so that I can proceed further.
              Visvesvaraya Technological University customer support has been notified about the posted complaint.
              View replies
              Hi NairDevi,
              Are you able to access the VTU website (https://eddts.vtu.ac.in/), looks like the site is down for me.

              Could you please confirm from your end if the site is accessible.
              (I am facing the OTP issue aswell)

              Thanks
              Reply
              Hi NairDevi,
              I am not able to access https://eddts.vtu.ac.in/, can you confirm if you are facing the same issue please.

              Thanks
              Reply
              Hi Team,

              Still issue is not resolved . These transcripts are required for my future education and for WES evaluation.
              I want you to resend the OTP or user details through SMS or e-mail.

              USN -- 4GW14EE015
              Mobile -- [protected]
              email -- [protected]@gmail.com
              Reply
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                N
                Nivya MD
                Aug 6, 2022
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                Address: Veena Nilaya , Block No 14 , Old race course road , Dairy farm backside ,Madikeri, Kodagu,

                Hi,
                The official VTU website is down and hence unable to apply for transcripts. Kindly get it up and running as there is a lot of dependency for the immigration purposes.

                https://vtu.ac.in/online-fee-payment-2/
                USN: 4KV10EC040
                PH NO:[protected]
                EMAIL: nivya.[protected]@gmail.com
                Aug 20, 2022
                Complaint marked as Resolved 
                resolved
                Visvesvaraya Technological University customer support has been notified about the posted complaint.
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                  A
                  Archana0229
                  from Bengaluru, Karnataka
                  Aug 4, 2022
                  Resolved
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                  I have registered in eddts portal for requesting PDC document for job my job verification but I haven't received OTP for verfication. If I try to register again, its stating the user is already registered.

                  I kindly request you to send OTP for verifiation.
                  USN : 1RG14CS043
                  Sep 2, 2022
                  Complaint marked as Resolved 
                  After sending an email to eddts they had provided the otp for login
                  Visvesvaraya Technological University customer support has been notified about the posted complaint.
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                    N
                    Nivya MD
                    Aug 4, 2022
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                    Address: Veena Nilaya , Block No 14 , Old race course road , Dairy farm backside ,Madikeri, Kodagu

                    I registered for the eddts portal but didn't get OTP to verify my phone number.
                    Now when I try to sign up again, it says the user is already registered.
                    These transcripts are required for my future education and for WES evaluation.
                    I want you to resend the OTP or user details through SMS or e-mail.

                    USN -- 4KV10EC040
                    Mobile -- [protected]
                    email -- nivya.[protected]@gmail.com

                    Please treat this as a priority and provide me the password so that I can proceed further.
                    Visvesvaraya Technological University customer support has been notified about the posted complaint.
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                      S
                      Srinivas Puttappa
                      Aug 3, 2022
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                      Resolved

                      I registered for the eddts portal but didn't get OTP to verify my phone number.
                      Now when I try to sign up again, it says the user is already registered.
                      These transcripts are required for my future education.
                      I want you to resend the OTP or user details through SMS or e-mail.
                      USN:1CR17CV063
                      Aug 4, 2022
                      Complaint marked as Resolved 
                      They sent me a mail asking me about my USN, upon giving the information they sent me the otp immediately
                      Visvesvaraya Technological University customer support has been notified about the posted complaint.
                      View replies
                      Where I can find that email to forward the my information to vtu
                      Reply
                      Yes tell us where can we forward our information!!
                      Reply
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                        S
                        Sri VD
                        Aug 3, 2022
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                        Address: Belguam
                        Website: vtu.ac.in

                        Hello
                        This is to bring to your notice that I have registered to eDDTS portal using my personal mobile number, in order to continue the portal should send me a OTP even though my mobile number is correct I have not received the OTP and I'm not able to verify my mobile number.

                        USN - 3BR18CS151
                        CLG - BALLARI INSTITUTE OF TECHNOLOGY AND MANAGEMENT

                        please see through the problem and provide me a solution, it's very urgent
                        Thanks
                        Visvesvaraya Technological University customer support has been notified about the posted complaint.
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                          S
                          spchetan11
                          Aug 3, 2022
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                          Resolved

                          Hi. I'm trying to verify my phone number on eddts portal and haven't received any OTP. I've waited for over 2 hours now. Need some help

                          USN: 1EP08CS085
                          Aug 4, 2022
                          Complaint marked as Resolved 
                          Received after sending an email to eddts @ vtu.ac.in (remove spaces)
                          Visvesvaraya Technological University customer support has been notified about the posted complaint.
                          View replies
                          Need some help with this asap as I need to submit transcripts for immigration
                          Reply
                          Hi,
                          Even I am facing the same issue and need my transcripts for WES evaluation for immigration purpose, is there anyway I could reach out to you over email / linkedin / mobile. I am in the same situation too and needed some inputs.
                          Reply
                          spchetan11's [Complaint's author] reply, Aug 4, 2022
                          No idea bruh. I'm kinda blocked here because of this just like so many other people. I've already made the WES payment and submitted their docs. Now this is happening with no resolution in sight anytime soon
                          Nivya MD's reply, Aug 4, 2022
                          Same here I have made the WES payment too. It's sad to see no resolution is provided.
                          spchetan11's [Complaint's author] reply, Aug 4, 2022
                          Hey send an email to eddts @ vtu.ac.in (remove the spaces) and state the problem and mention the USN and phone number. I got an OTP after that and verified it
                          Nivya MD's reply, Aug 4, 2022
                          Thank You for let me know, hoping to get resolution soon
                          u guys can send mail to [protected]@vtu.ac.in
                          Reply
                          Srinivas Puttappa's reply, Aug 4, 2022
                          [email protected]
                          spchetan11's [Complaint's author] reply, Aug 4, 2022
                          Hey man. I just received the otp after I send them an email with USN and phone number stating my problem. And phone is verified now. Thanks! I thought of doing this yesterday not sure why I didnt
                          spchetan11's [Complaint's author] reply, Aug 4, 2022
                          But now it says the need to verify the profile or what ever and will send me login credentials on my sms? How long is this going to take?
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                            A
                            AbhishekDasGupta01
                            Aug 3, 2022
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                            I have signed up in eddts for extracting the PDC and transcript, i haven't recieved the otp on my mobile number for signing in.

                            Please solve this ASAP, i need my PDC and transcript on urgent basis.
                            Visvesvaraya Technological University customer support has been notified about the posted complaint.
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                            My USN is 1CR16CS005
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                              DHATRI MUDUMBI
                              Aug 3, 2022
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                              I've registered through my USN (1CR18CS057) and have been waiting for an OTP for over 25 hours. I need the transcripts to apply for my master's, this is an emergency, please help me out
                              Visvesvaraya Technological University customer support has been notified about the posted complaint.
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                                K
                                Keshava Murthy C
                                from Bengaluru, Karnataka
                                Aug 3, 2022
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                                Address: Jnana Sangama, VTU Main Rd, Visvesvaraya Technological University, Machhe, Belagavi, Karnataka 590018

                                I registered for the eddts portal but didn't get any login credentials because of which I am not able to access portal. I tried signing up again, but got an error message as shown in attached image.

                                I tried contacting Helpline by phone calls and email, but both of them are non-responsive.

                                I need to request for Medium of Instruction certificate for applying for UK Skilled worker visa.

                                My USN is 1KS08ME024.
                                Visvesvaraya Technological University customer support has been notified about the posted complaint.
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                                  N
                                  Nivya MD
                                  Aug 2, 2022
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                                  Resolved

                                  Address: Veena Nilaya , Block No 14 , Old race course road , Dairy farm backside ,Madikeri, Kodagu, 571201

                                  I wish to get the transcripts for my degree and I have followed the process to register myself in eDDTS. I've not received the password even after completing the process and providing a valid aadhar card scan as proof. Please treat this as a priority and provide me the password so that I can proceed further.

                                  I'm not getting any support email for VTU. The only resolution I have been getting since two weeks from VTU exam department is to wait until the site issue is fixed. This seems unreasonable at the moment as the wait is long.

                                  My USN -- 4KV10EC040
                                  Aug 20, 2022
                                  Complaint marked as Resolved 
                                  resolved
                                  Visvesvaraya Technological University customer support has been notified about the posted complaint.
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                                    A
                                    Anagha1
                                    from Bengaluru, Karnataka
                                    Aug 2, 2022
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                                    Address: Visvesvaraya Technological University
                                    Website: vtu.ac.in

                                    Hi, I have registered my self in EDDTS website and i have not received OTP.

                                    There is no Option to request for a OTP again and most of the times website is down.

                                    I Visited in person as well to VTU Bangalore and they have suggested to apply online.

                                    Please help we to receive OTP either to my mobile or email .

                                    Seat No :- 1DA16EC012

                                    Regards,
                                    Anagha
                                    Visvesvaraya Technological University customer support has been notified about the posted complaint.
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                                    Hi Anagha,
                                    I am facing the same issue too, and awaiting resolution from VTU.
                                    Is there any way I can reach out to you personally, to discuss on the same.
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                                      R
                                      RohiniPradyumna
                                      Aug 2, 2022
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                                      After registration to the portal, I did not get the OTP to verify my mobile number. I am stuck now.
                                      Can you please help me with this. Its very urgent. If I try to re-register it throws an error saying "Already registered"

                                      My USN: 1BM06IS066
                                      Visvesvaraya Technological University customer support has been notified about the posted complaint.
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