Visvesvaraya Technological University — Duplicate marks card

I AZERI KENYE(1TJ13CV008) have applied for my DMC through the online process and have sent the application form to VTU Belagavi through post. The post was received on 13 June . It has been more than 1 month and I haven't received my marks card. I urgently required the aforementioned document for my further studies .I will be very grateful if you look into this matter and reply at the earliest.
Thanking you with anticipation.