[Resolved] Visvesvaraya Technological University — Payment successful, but still getting "You have not paid fees, Pay fees first" error in Final Submission tab.

Medini HK

Feb 23, 2022

Address:	Jnana Sangama, VTU Main Rd, Visvesvaraya Technological University, Machhe, Belagavi, Karnataka 590018
Website:	eddts.vtu.ac.in

I have applied for Transcripts and Medium certificate in https://eddts.vtu.ac.in/ website yesterday.
Got a pop-up saying Payment successful and received Payment confirmation mail as well, but in the website it is still showing, "You have not paid fees, Pay fees first".

I have contacted the number provided in the website for queries[protected], they asked to wait for 3 hours but no luck, its almost 27 hours but there is no track of payment details and they are not even responding properly.

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Feb 23, 2022

Complaint marked as Resolved

Visvesvaraya Technological University customer support has been notified about the posted complaint.

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Comments

Sumukha Manjunath

Apr 10, 2022

Hi
Nothing has been smooth sailing with this university. Always has some issue with everything.
I am facing the same issue. Can you please share how this was resolved?

Ashley Padubidri

Apr 11, 2022

Hello Medini, Sumukha.

I am stuck in the same situation as well. I do not have any of the helplines or the email address to contact the EDDTS team regarding this payment issue. Could you please share that information?
Thanks!