[Resolved]  Visvesvaraya Technological University — Transaction was successful from SBI UPI payment but failed from payment receiver end

Address:691/B, rani chennamma nagar, 2nd stage tilakwadi, Near Laxmi Temple, Belgaum

I tried applying for my official transcripts from VTU. During my payment procedure, I choose the UPI method since the sbi debit card option was not available at that moment. The QR code was shown for the payment on the website and I made the payment. But the payment page did not refresh and waited till the timeout occurred. When I checked the payment history it was showing transaction pending. Now it shows that the transaction has failed. Please help regarding this issue.
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Oct 18, 2021
Complaint marked as Resolved 
Thanks the amount was credited back
Visvesvaraya Technological University customer support has been notified about the posted complaint.
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    “Jnana Sangama”, Belgaum, Karnataka, India - 590018
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