[Resolved]  Viveks India — Your product service

Address: No.30a MOOLAI street old PERUNGALATHUR

Hi my self also Vivek in that sentiment I buy new home so I buy new ac and fridge on viveks but even one month la ac problem i complaint it sort out inseveral days again after few months same like last week but my ac in extended warranty ac not cooling throw properly Viveks person came and see then he replied cooling not came nu sir that I know that's y i raise complaint then replied for visit only under cover service and all not cover then wat use for extended warranty number 1
Then I ask how much sir cost he said rs.3800 sir I think this too high for cleaning no sir this only our rate he replied
Then same cleaning I done outside service person for rs.1200 I have taken video proof and Bill also having wat viveks service person said same work outside person done
Wat the use of extended warranty
I learn one thing on this pls trust
nearest people not a brand selling people
Really worst service I ever seen in my life i trust my name having shop they give proper response but that all waste
Finally brand name all fake pls spend some extra money also trust nearest and close persons even non branded things also
Was this information helpful?
No (0)
Yes (0)
Jan 15, 2025
Complaint marked as Resolved 
Viveks India customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2024
Viveks India Customer Care's response
Dear Sir,

Thank you for contacting us. We sincerely regret for the inconvenience caused to you. We really did not want you to have such an experience with us.

Kindly share your registered mobile number for further action.

Your feedback is most valuable to us. Please call our helpdesk:[protected] or write in to [protected]@viveks.com

Thanking you and assuring you of our best services at all times,

Regards,
Viveks- CS team
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Viveks India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    311
    Pending
    0
    Resolved
    128
    Viveks India Phone
    +91 44 4213 1616 [Customer Care]
    Viveks India Address
    150, (New 68), 2nd Floor, Luz Church Road, Mylapore, Chennai, Tamil Nadu, India - 600004
    View all Viveks India contact information