[Resolved]  Vivo Mobile India — About diwali jackpot game event

Vivo has organised a game event from 7th October to 7th November.
But on 5th November game event has ended.
Event name diwali jackpot.
Winner of this event will get Vivo v21e smartphone.
I am not able to play this event.
Help me to play event till 7th November otherwise give me Vivo v21e as reward.
My name is Bhavin Parmar
Vivo is trustworthy brand so please don't fraud with your customers.🙏

Here i am Sharing some screenshots of terms and conditions.

In response your team member akshay answered me this T&Cs are not of Diwali jackpot game 2021.
These are T&Cs of spin and win of 7th October to 7th November.
But i have read all T&Cs of diwali jackpot game event and its clearly mentioned in Column A And Column F that Diwali Jackpot game event will be held for 7th October to 7th November and then he told that it is technical issue so that event ended on 4th November. Then i have mailed second time and from vivo rahul called me and after discussing with team he told me that event held for 7th November and technical issue is in my phone so they will not help me.
So they both provide different information and not giving positive response. So Vivo's given me wrong information about the T&Cs. I have full call recording of it.
I have raised complain so i want reward for it.
Here i am sharing all the T&Cs of Vivo Diwali Jackpot game Event 2021.
Please contact me and Give me reward for informing this type of Mistakes.

The event is held on Vivo.com
And i found T&Cs from Vivo.com, which is Vivo's official website.

Help me to get a precious reward for informing.

Link for event T&Cs https://mshop.vivo.com/in/sp/vivo_diwali_game_tc
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Jan 27, 2022
Complaint marked as Resolved 
Verified Support
Dec 27, 2021
Vivo Mobile India Customer Care's response
Hi! It is a matter of grave concern for us that your experience has not been satisfactory. Please share your complete concern with your contact details on our official mail id that is [protected]@vivo.com
Our team will be happy to help you. Thanks!
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