Vivo Mobile India Customer Care
Vivo Mobile India Pvt. Ltd.
Customer satisfaction rating: 89%
Submit a Complaint
402
COMPLAINTS

Vivo Mobile India Customer Care

Vivo Mobile India Pvt. Ltd.

TwitterFacebookGoogle+
Address
Plot No. 54, 3rd Floor, Delta Tower, Sector – 44
Gurgaon
Gurgaon District
Haryana
India - 122003

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
304
down
73

Additional info
Factory
Tech 2, World Trade Center, Plot No. TZ-13A, Techzone (IT Park), Greater Noida, Uttar Pradesh 201308

Customer satisfaction rating
89%
Complaints
402
Pending
53
Resolved
345
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Vivo Mobile India related photos (68)

Vivo Mobile India Complaints & Reviews

Sort by:

Vivo Mobile India — I'm complaining about vivo 1610

 alu gobi on Oct 14, 2018
When i bought vivo phone it was good indeed way better than other smartphone's but the problem starts when i update the latest version, now my vivo phone has poor network connection so at first i thought something was wrong with my sim but it was nothing wrong with my sim because i've tried my sim card on my other phone and it works fine (Running 3-4 mb/s) and now i can't even play online games on my vivo 1610 so vivo mobile india please fix this......
Complaint comments  Read comments [3]Complaint category Internet Services

Vivo Mobile India — slow and worst ### phone vivo v9

 Keshav.1.1 on Oct 13, 2018
Slow worat than garbage
Worst than your #
Slow like anything and games dont run properly
U are loosers only take money from people to provide them a 2 year old processor phone
Suck a crab i m going to change my vivo v 9 asap
Do me a favour and give people something worth for money
Such an # phone it is...
Feels like throwing this # 📱...
Complaint comments  Read comments Complaint category Mobile Handsets

Vivo Mobile India — my fon is not working properly and haning issue

 soniadivya24 on Oct 11, 2018
Last three month i facing hanging, heating and touch slow working issue. Then i vist vivo service centre 4-5 times, they did change my mobile mother board but they didnot resolve my mobile issue; my poroblem is as it is till. So, plz take it seriously and replace this handset as soon as possible. And last time service centre not provide the printed job sheet.

My vivo imei no - [protected]
Second last jobsheet no - ainhr[protected]

Sonia singh [protected]...
Complaint comments  Read comments Complaint category Mobile Handsets

Vivo Mobile India — vivov9 earphone

 Prashant` Kr. Singh on Oct 11, 2018
I have buy vivo v9 youth 3 months ago ans after 1 month its earphone sound of one side didnt work. When i go to service center they say it didnt replaced because its not totally damaged what you are trying to do. Replace my earphone beacuse its only 3 months. Invested 18000 rs. On this phone and didnt satisfied with your accessories. Please contact me on my email id or my mobile no. [protected]. I want to replace my earphone because its in gurrantee period. Please take action as earlier as possible....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Vivo Mobile India — im complaining about fraud call from vivo and got me some laxmi yantra in that.

 Mukul Narayan on Oct 7, 2018
Date of the incident: 04 october 2018

Fraud callers number:
1. Deepak [protected]
2. Mehak [protected]
3. Noname [protected]
4. Noname [protected]
5. Mehak sharma [protected]

Parcel sender address:
S. K enterprises
C/o-c p m delhi
Gpo, delhi-110006
Mob [protected]

Post office spcod cash on delivery article no: ez[protected]in

Myself mukul narayan, age - 20 years, address: gurudwara lane, port blair, south andaman, andaman & nicobar islands, pin: 74410. Contact number:...
Complaint comments  Read comments Complaint category Mobile Handsets

Vivo Mobile India — vivo v9 working and sensors performance

 Deva1408 on Oct 7, 2018
My sesors in mobile is not working properly how can u give such a waste products and i am getting scared off when any updates came from vivo b/s on of my brother brought the same mobile and had updated it and he got problem in motherboard and other companies like xiomi and oneplus are providing good products and i am fully disappointed with your servies customer also when i called him and asking about the waranty he is saying that i cant understand what ur are saying this kind of exicutives are there in us company services and how can u recruit a guy who dont know any thing about software knowledge...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Vivo Mobile India — complaint for vivo y83pro .

 amit keshwani on Oct 8, 2018
Vivo y83pro. Is a good phone but is a very rubbish phone.. beacause it is not provide direct vedio call feature in vivo all model...

Specially vivo y 83 pro beacouse its a new model..

Why vivo comapany not provide video call...

Vivo company bahut acchi hai.. but wo apne handset m direct videocall ki jo kami hai.. usko pura kyu ni kr rhi hai..

Baki sabhi company direct video cll de rhi hai.. yha tak ki oppo bhi ab direct video call de rhi hai to vivo kyu.. nhi. Vivo ko bhi apne phone me direct videocalll dena chahiye...
Complaint comments  Read comments [5]Complaint category Mobile Handsets

Vivo Mobile India — lost vivo mobile y53i since 28/09/2018

 Àrmàn Singh on Oct 5, 2018
On 28/09/2018 i went to market to buy some food at 05: 30 pm.in garhdiwala teh - dasuya distt - hoshiarpur (Punjab) pin code 144207. I am shopping there and my mother calling. I attendf the call. I speak my mother only one min and before put in my pocket in mobile. Just i going to next stop in bus stand. And cheak the mobile. There is missing the mobile....
Complaint comments  Read comments [2]Complaint category Business & Finances

Vivo Mobile India — vivo x21

 Industries Farm on Oct 2, 2018
Not working battery display touch and camera is not working my phone, i m purchasing second x21 handset ustomer to use again vivo ph first time i m used a v7plus ph is same issue in this phone again also kindly replaced my phone otherwise solution my problems imdetly 5times to visit a service center but handset not giving me a within 4hr, service center employee sad to me a wrong & fake answer estimate to my handset in these problems...
Complaint comments  Read comments Complaint category Mobile Handsets

Vivo Mobile India — automatic restart and hanging

 Rambharos Dharaniya on Oct 1, 2018
I have vivo y55s, after installing latest update my phone is hanging too much and automatic getting restart. Sometimes even between the calls it's getting restart and sometimes due to hanging problem i am not able to pick important calls. Sometimes wi-fi and hotspot both not working, so is giving too much problems when i needed them most. So please tell me the solutions....
Complaint comments  Read comments Complaint category Mobile Handsets

Vivo Mobile India — vivo v9 ear speaker interrupting

 panchal Amit on Sep 30, 2018
Hello, please any one help me to solve out this problem!!!
I have just bought vivo V9 before 10 days.
And I can't hear voice while calling to other.
What the hell going with this?!!??
My phone is just like entertainment device. Because I can't place call and talk due to this problem.
Please give solution as soon as possible.
I am also not able to reach any customer care service center!!!
And why should I have to go???!!...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Vivo Mobile India — order related -od113491218368401000

 Maheshwari Lodhi on Sep 28, 2018
Hi i am maheshwari lodhi, actually i have placed an order on flipkart for vivo v-11 pro
But after confirmation is is cancled i want positive clarification for the same.
I have already purchased a vivo v-11 pro mobile on 21st september at the rate rs.- 25990/-, then offer showing 3000/- extra discount on the same mobile, and with this offer i have applied for exchange also, if due to bulk order you can't accept their order then you should have to clear that at the time of product booking, not after deduction of amount, according to flipkart order declined by seller due to bulk order,...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Vivo Mobile India — vivo v11 pro

 Bhupender0077 on Sep 27, 2018
Customer ko jhooth bol kar vivo company phone sale kar rahi hai.. Maine vivo v11 pro phone ki booking krwai thi tab dealer ne bola tha phone ke sath company kuch gift bhi degi but abhi tak koi gift nhi mila company se or na he kou information h??? Customer ko jhooth bol bol kr phone sale kiye ja rhe hai vivo ki taraf se... Ghatiya company hai fraud company h vivo...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Vivo Mobile India — hanging issues

 k.kiran Power on Sep 27, 2018
Hi am Kiran K, I using vivo v9 past 4 month, hanging issues everyday it happens 5 and 6 times, not working up-to 30seconds, very bad mobile, 4gb ram mobile, wrist mobile, I paid 23 k, but no use, I went service center also, in Rajajinagar 6th block, Bangalore, he updated software, but again I facing same issue, resolve it my mobile problem or exchange the new mobile, soon is possible, other than, I put a case to vivo company, please solvo the problems,

Regards
Kiran K,
Mobile :[protected]
Email ID, power.kkiran@gmail.com...
Complaint comments  Read comments Complaint category Mobile Handsets

Vivo Mobile India — notification for third party app installed on vivo v9

 Khalilahmad Khatri on Sep 26, 2018
Dear sir,
I have purchased vivo v9 recently, i am enjoying many features of it.
Unfortunately i am unable to get notification for all third party app installed from play store. (Not getting icon app red badges). I have tried all options available in google like. Going to "status bar and notification"and selecting all apps. Going to "high power option" and allowing all app permission. Going to each app installed on app internal setting and still facing same problem.
Model: vivo v9 (Vivo 1723)
Os: 8.1.0 with all latest update installed....
Complaint comments  Read comments Complaint category Mobile Handsets

Vivo Mobile India — camera and fingerprint sensor

 mohitparth on Sep 23, 2018
Camera - in vivo v11 pro have many bugs and hanging problem in 6gb ram or 64gb rom version. When i clicked a picture the photo doesn't save in memory and a notification window pop-up open like camera does not working unfortunately stop. Second problem in camera processing of picture is very slow and picture are like so bad so please check and fix this problem.
Fingerprint sensor are good unique but its have many problems so every time i put finger on the sensor says finger is not match so please request check these problems. Thank you vivo....
Complaint comments  Read comments Complaint category Mobile Handsets

Vivo Mobile India — mobile handset manufacturing defect

 manoj3557 on Sep 22, 2018
I bought a vivo y71l 2/16 on september 5th 2018 for inr 8990. There is an issue regarding the sim network, the network use to fluctuate all the time. Sometime its there and sometime its gone. I had a word with the retailer regarding the issue and he suggested me to register a complaint with authorised vivo service center.
I need an immediate solution to my problem....
Complaint comments  Read comments Complaint category Mobile Handsets

Vivo Mobile India — I am complaining about the earphone I got with my vivo v9 handset

 Mayank3639 on Sep 22, 2018
I bought this handset on 25th april, 2018. Eo the phone and accessories both are in warranty period. So am facing trouble with the earphones since july, the sound from one side is less than other. So i went to service center they accepted the difference in sound and fault but thry denied any help, neither repair nor replace.
So what is the use of providing warrenty when they can't help....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Vivo Mobile India — vivo v5 plus otp issue

 Suman Shekhat on Sep 22, 2018
I'm not receiving otps from almost all applications including financial apps and social media apps on my vivo v5 plus handset which i purchased last february.

Whenever i use the sim in another phone, i don't face any problem. This phone is turning worthless to me for the exact same reason.
Please help in this regard as i'm thinking of upgrading my phone to latest vivo v9 but these problems are scaring me to invest that amount in vivo again....
Complaint comments  Read comments Complaint category Mobile Handsets

Vivo Mobile India — software update problem

 Prasad040 on Sep 21, 2018
Hii, i bought vivo y51l mobile 2 years back, but i didn't get any volte update. But my friend got update. What's the problem. If the update is available please notify me or tell me what to do to get update. If there is no update availabe please consider this and try to get update. This is the major problem of vivoy51l mobile users. Please send me the solution to this....
Complaint comments  Read comments Complaint category Education

Recently Discussed

(0 minutes ago)
GTU
For a term extend,and give a chance for exam
(3 minutes ago)
Calcutta Electric Supply Corporation [CESC]
supply interpption in saptomi for 45 minutes
(10 minutes ago)
Myntra.com
damaged product (broken cosmetic)
(17 minutes ago)
Hdfc Bank
poor customer service
(21 minutes ago)
Hdfc Bank
amb chrg incl gst for sep 2018 and aug 2018

Featured Complaints