[Resolved] Vivo Mobile India — app crashing issue

Vanshika Chandak

from Delhi, Delhi

Address:	i, Bikaner, Rajasthan, 334001
Website:	www.consumercomplaints.in

Hy
I bought this phone z1x 8gb ram 128gb day before yesterday and i m facing the problem of app crashing
Apps close when i open the app tgee donot work properly when i play music it stops after 3 to 4 minutes
And it is not working properly
I am facing problem from day 1 and i really dont think that it will be last long for atkeast 2 years i purchased it beacuse i thought vivo is one of the best company for mobiles

Plsee gelp me out

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Nov 22, 2019

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2019

Vivo Mobile India Customer Care's response Hi Vanshika. sorry for the inconvenience caused. In order to assist you regarding your concern, please share your complete details with contact number and location on our official mail id that is [protected]@vivo.com

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Comments

Mohammad Toufiq

from Mumbai, Maharashtra

वीवो y71 में डबल 4G सपोर्ट नहीं कर रहा है कृपया अपग्रेड करके सही करें ताकि हम एक साथ डबल जिओ सिम चला सके एक सिम का डाटा ऑन करने पर दूसरा सिम बंद हो जा रहा है कृपया इसे जल्द ठीक करें ताकि हम डबल 4G सिम का आनंद ले सकें ओभी एक साथ

Vivo Mobile India Customer Care's response, Oct 31, 2019

Verified Support

Hi Toufiq, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your complete details with contact number and location on our official mail id that is [email protected]