[Resolved] Vivo Mobile India — battery down fastly without using

ishfaq ayoub

from Ambala, Haryana

Address:

192303

I buy the new vivo v7+ on 04/03/2018 and i face the camera problem means when i capture the image i shows small dots visible and moving like particles even in sunlight it was showing the same after when i capture the image by zooming about 10 to 30 percent image qauality gets deteriorate affter comaplint i contact to service center they gave me new one it seems the same problem too and my first mobile had ver good battery backup but the new mobile they gave me has battery drainage abd iface the battery problem from start. I plug my mobile first for complete charge after that when i use the mobile without data services after one minut one percent down the battery... Plz give the solution

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Apr 13, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2018

Vivo Mobile India Customer Care's response Hi ishfaq ayoub, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com

Mar 28, 2018

Manikandan Mech's response I'm already vivo mobile user personal hot spot on automatically two minutes off issue with the problem pls solve the problem solutions to support team

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Comments

Prajakta Kadu

from Nashik, Maharashtra

Bought vivo y 69 4 months before, it has heating issues... Kindly help. The phone even when not on charging gives out heat and gives a burning sensation to the hands.. ..please Replace my phone..
Immediate action would b highly appreciated.. Thank u

Vivo Mobile India Customer Care's response, Mar 13, 2018

Verified Support

Hi Prajakta Kadu, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

Manikandan Mech

from Avinashi, Tamil Nadu

I'm already vivo v51601model user my internet share with friends personal hot spot on automatically two minutes off issue with the problem pls clear that the solved the problem

Vivo Mobile India Customer Care's response, Apr 5, 2018

Verified Support

Hi Manikandan Mech, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]