[Resolved] Vivo Mobile India — bought a new vivo v5s 17 days ago and had a bad experience with interface and back button

Navi11

from Vijayawada, Andhra Pradesh

Address:

Prakasam, Andhra Pradesh, 523002

Interface got struck several times, back button is not working well sometimes, photos have been took without clicking. I consulted vivo fb page they suggested me to reset settings even after doing so immediately i found interface problem. My patience had vanished i want my money back. I even went to customer care they didn't show any interest in this. I'm have a screen shot n screen recording of this interface problem

+1 photos

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Sep 28, 2017

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2017

Vivo Mobile India Customer Care's response Hi Navi11, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com

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Comments

Stefina Rayan

from Mumbai, Maharashtra

Many duplicate contacts. Worst is it appears even after deletion. Also contact numbers gets saved under wrong names. It is very frustrating and bad experience, since basic phone feature of contacts is giving major problem

Vivo Mobile India Customer Care's response, Sep 1, 2017

Verified Support

Hi Stefina Rayan, please share your contact number and details on our official mail id that is [email protected]