[Resolved] Vivo Mobile India — Cash back and no Cost EMI not Credited in Credit card

Sushil Kumar 1012

from Bengaluru, Karnataka

Sep 27, 2023

Address:

#34 Sri Sai Baba Nilya, 2nd C Cross 29th Main BTM 1st stage Bangalore - 560068

Hello Vivo Team,

I have Bought Vivo V27 mobile on 10th May - 23 with No cost EMI offer along with cash back offer from Vivo shop so the Vivo shop Manager told me that it will be credited in 90 days, till today it is almost 135 days over but cashback is not yet credited. Is Vivo running some kind of scam for cashback.

The total cash back = ( 2500 ) + 1436 ( no cost EMI ) should be credited but not done yet.

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Sep 28, 2023

Complaint marked as Resolved

Hello Without any steps, complaint mark as Resolved, this is very said, never expected from Vivo .

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Comments

Vivo Mobile India Customer Care

from Mumbai, Maharashtra

Sep 29, 2023

Verified Support

Hi! It is a matter of grave concern for us that your experience has not been satisfactory. Please share your complete concern with your contact details on our official mail id that is [protected]@vivo.com our team will be happy to help you. Thanks!

Sushil Kumar 1012's [Complaint's author] reply, Sep 29, 2023

Vivo official email id is [protected]@vivo.com, please provide proper email id