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[Resolved]  Vivo Mobile India — Cashback not received till the date for purchasing VIVO mobile even after 90 days

Dear sir/madam

With reference to captioned subject I would like to inform you that I have purchase VIVO V21E mobile with following details from ICICI BANK CREDIT CARD NO COST EMI OPTION

I have done transaction of Rs. 19990 to be paid by 6 EMI. according to terms and conditions I have to received Rs.823.58 as interest cashback and Rs. 2500 additional cashback within 90 days. But till I have not received this amount on my credit card even after 90 days have been lapsed.
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Feb 22, 2022
Complaint marked as Resolved 
Verified Support
Jan 22, 2022
Vivo Mobile India Customer Care's response Hi Dhaval! It is a matter of grave concern for us that your experience has not been satisfactory. Please share your complete concern with your contact details on our official mail id that is [protected]@vivo.com
Our team will be happy to help you. Thanks!
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