[Resolved]  Vivo Mobile India — Cashback not received yet

I purchased a vivo mobile through offline store named SS communication sangli 416416. There was an offer on icici credit card of cashback. I was supposed get 2000rs cashback. I purchased on 11th may 2022 and yet cashback not received.
Was this information helpful?
No (0)
Yes (1)
Sep 2, 2022
Complaint marked as Resolved 
I went to the shop and raised concern there also. Raising concern resolved the issue.
Aug 24, 2022
Updated by vsshinde744
Adding receipt

Verified Support
Aug 25, 2022
Vivo Mobile India Customer Care's response
Hi! Please share your complete concern along with the contact number on our official E-mail ID: [protected]@vivo.com so that our concerned team will assist you with the best solution.
Aug 25, 2022
Updated by vsshinde744
Unable to see official email id. It is protected to me as well.
Verified Support
Aug 28, 2022
Vivo Mobile India Customer Care's response
Hi! It is a matter of grave concern for us that your experience has not been satisfactory. Please share your complete concern with your contact details on our official mail id that is vcare]@vivo.com our team will be happy to help you. Thanks!
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vivo Mobile India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    1040
    Pending
    198
    Resolved
    803
    Vivo Mobile India Address
    Plot No. 54, 3rd Floor, Delta Tower, Sector – 44, Gurgaon, Haryana, India - 122003
    View all Vivo Mobile India contact information