[Resolved] Vivo Mobile India — change of model from box
S
suny.gupta2
from Delhi, Delhi
Address:
New colony Bhitari mahespur lahartara, Varanasi, Uttar Pradesh, 221010
Dear sir/mam
I had purchased a vivo handset model y95 on 23 rd of march 2019 from shop feelings mobile situated in varanasi sigra few days before i checked that the model i got is y93 and imei no also changed from what they billed. I visited the shop regarding this but they are not giving me satisfactory answer daily they are saying come tomorrow. The bill is attached for your reference and the imei no of y93 os also attached please go through this and reply me as soon as possible.
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May 27, 2019
Complaint marked as Resolved
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2019
Vivo Mobile India Customer Care's response Hi suny.gupta2, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com
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