[Resolved] Vivo Mobile India — charging issues

Kunal Chahal

from New Delhi, Delhi

Address:

Panipat, Haryana

Sir i recently bought your v11 pro smart phone and after some time the bundled charger which come with it do not charge it properly. It only charge about 10 to 20 minutes only and after that it do not charge and even i remove it and pluck again it doesn't respond but yes... After some hour it will charge fir 10 to 20 min only. I need resolution and immediate respond

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Feb 3, 2019

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2019

Vivo Mobile India Customer Care's response Hi Kunal Chahal, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com

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Comments

Gorev Vihan

from Ludhiana, Punjab

New mobile hang hora hai bahut zada or yai sirf mere akele ka nai mere 3 frnds n ek sath liya hai sabi hang ho raha hai bahut zada abi liye ko hi 15 din hoye hai.. Vivo ko is problam ka pata tha to usko yai sale nai karna tha ya use thik karna tha.. Yai apka dhoka hai. Plz eska jwab do.

Gorev Vihan's reply, Dec 30, 2018

Mai wait karuga apke reply ka nai.. Nai to next step par jaugaaa. Soo plz

Vivo Mobile India Customer Care's response, Jan 4, 2019

Verified Support

Hi Gorev Vihan, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

Shubhee Jain

from Jaipur, Rajasthan

I am having issue in my new vivo mobile set. It was bought 1 week back. It is lagging. And it was from a vivo official shop.

Vivo Mobile India Customer Care's response, Jan 10, 2019

Verified Support

Hi Shubhee Jain, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]