[Resolved]  Vivo Mobile India — colour spot

Address:Ram Ratna wires Ltd,Survey No -212/2 Near check Post dadra , Dadra And Nagar Haveli-396193, 396193

Dear sir,
Yesterday dated -29.07.2019 i was observed at 1.00 pm in the afternoon a colour spot occured on the mobile screen, i was shocked how could it happened. So i have talked with customer care & they told me to go nearest customer support shop of vivo.

Again in the morning i was shocked that the display screen of coloured spread all over and no screen shows any folders and not operated well.

Now, i was think that no mobile is damaged not any water droplets go inside the screen and how it possible,

I have purchased my phone in the month of 29.10.2018 from amazon,
Invoice no. Amd1-246274, invoice details - gj-amd[protected]

My phone is in warrenty period, i request you to issue me a new phone.
Imei no. - [protected]

Order id[protected]

Awaiting for your immd. Response else i would go for consumer court.

Regard's,

Arun kumar pareekk
+1 photos
Was this information helpful?
No (0)
Yes (0)
Sep 2, 2019
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2019
Vivo Mobile India Customer Care's response
Hi Arun, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number on our official mail id that is [protected]@vivo.com
Complaint comments 

Comments

Too much time to attend customer and rude behaviour by staff service centre located at Bahadurgarh Haryana pin124507
Vivo Mobile India Customer Care's response, Aug 7, 2019
Verified Support
Hi Krishan Dalal, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number on our official mail id that is [email protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vivo Mobile India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    1040
    Pending
    198
    Resolved
    805
    Vivo Mobile India Address
    Plot No. 54, 3rd Floor, Delta Tower, Sector – 44, Gurgaon, Haryana, India - 122003
    View all Vivo Mobile India contact information