[Resolved] Vivo Mobile India — complain of vivo y69 @ taranjit singh from akhnoor disst jammu (j&k)

kalutaran

from Chandigarh, Chandigarh

Address:

Jammu, Jammu and Kashmir, 181201

I am Taranjit Singh from Akhnoor (j&k)

I am using your Vivo y 69 phone from 27 Jan 2018

My complain is that this phone is connecting to my LCD TV but Data or folders is not opening at TV,
For the same Today
I visit to my retaier shop where I purchase this phone in Akhnoor
(Manni associates) Shop name,

Service boys of vivo your team is unable to slolve my problem, They ignore my Query,

Then i call customer care for the same, they are saying that Pls visit our service center at jammu for the same,

net day i visted the customer care center in jammu gandhi nagar, but he is also failed to solve my problem,

infact they add on my job sheet that phones software is updated by him, but no software is updated by service center, they are making fool of peoples,
i asked for the same, that guy say sir this is written by default by system???

vivo company is doing fraud with customers

At the time of phone purchase your vivo guy is saying that over service's is best than other phones,

Till date my problem is not solved yet

Pls solve my problem

Regards
Taranjit Singh
Mob no: [protected]

+1 photos

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May 30, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2018

Vivo Mobile India Customer Care's response Hi Taranjit, we tried to contact you many times but the provided number was switched off. In order to assist you regarding your concern, please share your alternate contact number on our official mail id that is [protected]@vivoglobal.com

Verified Support

Apr 28, 2018

Vivo Mobile India Customer Care's response Hi Taranjit, we tried to contact you many times but there was no response from you.