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Vivo Mobile India

[Resolved]  Vivo Mobile India — Defective piece

Address:Bokaro, Jharkhand, 827004

My vivo y21L phone bought just few weeks back seems to be defective. it lags like hell. when contacted with the shop owner from where it is bought ...he is not ready to replace the device. i don't want any repair in my phone...I want it to be replaced...after all i hv invested good amount in it. Going to the service center may just repair it but I don't want that in my brand new phone.

kindly suggest what to do.
Dr. R Deo
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May 10, 2017
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2017
Vivo Mobile India Customer Care's response Hi Rinki Deo, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com
Jan 15, 2017
Khushi Mohammad's response Vivo care sevice center
Complaint comments 
3 Comments

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Comments

I purchased vivo v3 Max in Bangalore, karnataka, I was using 4g data in Bangalore.. I didn't face any problem in Bangalore for using this phone...Recently I moved to US..my phone is not supporting to 4g network.. Can u please give me a solution for this..

Thank u
Reply
Vivo Mobile India Customer Care's response, Jan 17, 2017
Verified Support
Hi Hema Anand, kindly check network frequency band in our website www.vivo.co.in for Vivo V3Max handset and you may confirm from mobile network service provider in your location, for frequency match.
Mere pass vivo V5mobile phone h jo baar baar hang karta h jisse m paresaan ho chuka hu.
Plz help me
Reply
Vivo Mobile India Customer Care's response, Jan 22, 2017
Verified Support
Hi Khushi Mohammad, please share your contact number and details on our official mail id that is [email protected]
Battery drained faster due to update
Reply
Vivo Mobile India Customer Care's response, Jan 24, 2017
Verified Support
Hi Vaibhav Bhole, please share your contact number and details on our official mail id that is [email protected]

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