Address: | Dwarka sector 12 city Mall new delhi 110078 |
My vivo S1 Pro 1920 mobile phone suddenly had a problem if running apps itself and than top most part of screen started giving touch problem, but rest of the screen touch was working, so I called to Vivi service centr Tilak Nagar, new delhi fir it, they refer me my nearest Vivo service centre in Dwarka sector 12 city Mall, I visited there on 7th aug 2022 in afternoon. There they hear my problem, and did some paper work, after that one executive sitting there opened my phone screen display, I asked him if there is any moisture n my phone, he denied that there is no moisture it, and after that he fit that screen again . I came back home with unrepaired phone. Same day in the evening the phone's lower corner started showing a blue purple patches on it . I called up there again but no one was picking up the phone. By the next day the blue purple patches covered the whole screen and than became black. So I called in Tilak Nagar Vivo service centre n explained the matter. On saturday I visited tilak nagar, where I came to know that screen display is damaged. There I told them the whole matter that my phone display was in good condition before opening by service centre sector 12 dwarka. That means the display was damaged by that service provider.
I get changed my phone display screen for Rs. 4500/- with a warranty of 3 months in Tilak Nagar
Pls help me to recover my expenses on ph repair thanks Was this information helpful? |
SECONDLY...
I all over phone is damaged by service centre...a new problem I was facing just after changing touch screen...and that was battery problem ...after batter of 70% my phone restart every time frequently till I start is recharging.
I went again to show this problem to service centre tilak nagar...thet told me there that they will update software but on a risk that after updating my phone may become dead or touch may no work after updating... So deny for update...
Now they are telling me that there will be an expense of rs. 9000...for motherboard change ...
Are they making fool o[censored]s.
Because earlier as per my complaint they already damaged my screen and than charge it for 4500... And now saying for 9000 for more expense...
How can I bear so much expenses and that too because of their fault ...
Pls resolve my issue ...they have almost damaged my phone... My phone's actul cost is rs. 20k