| Address: Jaipur, Rajasthan- 302021 |
Dear Team,
I have purchased a vivo X60 handset on 20.08.2021, now after 10 months mobile display blink sometimes and I visited service center for the issue, person who attended me, she said there is issue in software updation, so you have to submit your phone for updation, and also engineer checked the phone 2 3 time for broken and any damages but handset was perfectly fine, now they said handset is band...
And ask for the amount, if there is band in phone then why they did not tell me w time when I visited after engineer checked the phone..
It means vivo is not hire the right engineer, may be they band my phone during the Servicing...
I'll go with legal procedure.
I advise to everyone to do not purchasing Vivo mobiles...
I'll raised this complaint on news paper and social media.
I'm using Samsung handset from last 12 years and I never facing any issue...
Name - Rohit Kumar
Mobile No- [protected]
Handset - Vivo X60
Service center - Vivo Khali pura Branch, 1st floor, shekhawat complex, khatipura road, Jaipur, Rajasthan - 302021
[protected]
Aug 30, 2022
Complaint marked as Resolved
Verified Support
Jul 29, 2022
Vivo Mobile India Customer Care's response Rohit! It is a matter of grave concern for us that your experience has not been satisfactory. Please share your complete concern with your contact details on our official mail id that is [protected]@vivo.com our team will be happy to help you. Thanks!