This is a request by disappointed customer of Vivo user. I have Vivo V20pro for which display, back cover and sim slot damaged.When I reached out to nearest (Kakinada Vivo Service Centre at Jagannathapuram Rd - Vallabhai St Rd, Suryanarayana Puram, Kakinada, Andhra Pradesh 533001) for the same, they have suggested me that have to order and it's cost will be 5800/- it will take 4 to 5 days to deliver to kakinada Vivo service centre.I Said to order From then onwards I have been following up with them several times till now. I didn't get any proper response from them and they keep on telling the same answer "SPARE CURRENTLY NOT AVAILABLE AND WE HAVE ORDERED BUT IT WAS BACK ORDERED". I had wait around 1 month to hear this wonderfull response from (Kakinada Vivo service Centre).
Why so much delay in receiving parts I'm unable to understand its almost 1 month, it's my worst experience with Vivo.
I will sell off this Vivo and I'll never ever suggest anyone to go for Vivo.
HIGHLY DISAPPOINTED with the response and service they providing to a customer.
I WANT MY VIVO V20 PRO REPAIRED AS EARLY AS POSSIBLE.
details are attached.
VIVO V20 PRO (BLACK)
REQUIRED SPARE :- DISPLAY, BACK COVER AND SIM SLOT
MOBILE NUMBER GIVEN FOR SPARES ORDER :- [protected]
Really disgusting Vivo services
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